Robert Harrison – rwh-consulting.com

Managing cost of fibre network builds

Feb 10, 2021

Managing cost of fibre network builds Cost overruns when building broadband fibre networks can have a devastating impact on the profitability of the business unless great care is taken to identify all knowable potential problems at the planning stage and either eliminate where possible or mitigate...

Marketing, New Services

Identifying profitable new applications

Jul 04, 2018

by Robert Harrison

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Deciding which new products or services to introduce is rarely straightforward. In an industry dominated by changing technology, too many new services are chosen for their technical elegance, or to satisfy a senior manager's wishes and preconceived ideas, rather than by an objective assessment of the...

Strategy

For Service Success, MNOs Must Think Globally

May 04, 2017

by Robert Harrison

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To Succeed With Digital Services, MNOs Need to Think Beyond Their Network MNOs increasingly face global (digital) competitors for new services. To compete successfully, as connectivity is becoming commoditised, MNOs should challenge both in the global market and in 100% of their local markets. Historically licensed...

Marketing

Can Google Revive RCS Messaging?

Mar 14, 2017

by Robert Harrison

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Google’s recent actions in providing network and device support for RCS has generated interest in the service and raised hopes among mobile operators that by taking advantage of the dominant installed base of Android OS handsets it may yet become a success. MNOs’ efforts to date...

Strategy

Global Digital Players : The Threat to Mobile Telcos

Jan 12, 2017

by Robert Harrison

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Global Digital Players: Threat or Opportunity for Mobile Telcos? New and established digital players in social media and communications have launched messaging, voice, video and enhanced social media services for mobile use, resulting in a massive increase in data traffic alongside a decline in mobile network...

Customer Experience, Marketing

Cutting Customer Churn: Services or Service?

Nov 10, 2016

by Robert Harrison

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Cutting Customer Churn: More Services or Better Service? Churn continues to provide a significant and costly challenge to the mobile telecoms industry. While some level of churn is inevitable, operators need to keep it to a minimum if they are to contain their costs of doing business. In an...

Author: Robert Harrison

Managing cost of fibre network builds

Identifying profitable new applications

For Service Success, MNOs Must Think Globally

Can Google Revive RCS Messaging?

Global Digital Players : The Threat to Mobile Telcos

Cutting Customer Churn: Services or Service?

Managing cost of fibre network builds

Call Us +44 118 380 1595

Company Information

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Author: Robert Harrison

Managing cost of fibre network builds

Identifying profitable new applications

For Service Success, MNOs Must Think Globally

Can Google Revive RCS Messaging?

Global Digital Players : The Threat to Mobile Telcos

Cutting Customer Churn: Services or Service?

Call Us +44 118 380 1595

Company Information