Alongside his consulting work, Robert authors a series of papers and reports covering topical subjects in the mobile industry. They couple specific research with many years’ experience and knowledge of the sector to provide an analysis of the key issues, useful insights and specific recommendations for operators.
The reports cover four main areas, Customer experience and behaviours, Market analysis and development, Impact of technologies, and Service development.
The reports listed below were published in 2016, 2017 & 2018. They can be purchased individually or as part of a subscription programme.